The most useful agents know when to proceed, when to explain, and when to bring a person into the loop.

Designing for control

Trust grows when people can see what an agent plans to do, understand why, and change course before an important action.

A good checkpoint is not friction. It is a deliberate boundary around judgment, risk, and accountability.

Calibration over time

As teams review work, the agent learns which decisions are routine and which deserve attention. The workflow becomes faster without becoming opaque.